FAQ
2. What should be included in a funding package? Other than the normally accepted documentation for loan/funding approval and acceptance, there may be additional information requests by a specific investor/funder at a later stage. This information varies; however, we will assist in all areas to insure that proper documentation is available to the funder for a swift reply.
3. How long will it take you to reply to my/our initial request? Unless the request is unusual or complex, we will reply within 1 to 2 banking days.
4. Are you a Lender or Investor? Inter-fund is not a Lender or Investor; we are a firm that aligns businesses seeking capital to Lenders with that capital. The real plus in working with us is that we already have the Lenders and Investors listed with our network.
5. Why do you require a retainer fee upfront (when we have approved your application, not before); why is it not possible that I pay upon closing? The first years that we were in this business we didn't charge a penny and lost lots of money on behalf of our Clients. We had high expenses, which could not be recovered since many of our Clients turned out to be not too serious. Many applicants asked us to arrange a loan, and after a while it happened regularly that they didn’t send us adequate documentation, or they did not need the funds anymore, or their phone was disconnected, or they simply disappeared, but in the meantime we spent lots of time (an average of 150-200 hours on each project) and money on their behalf. Of course we don’t say that you’re not serious, but there’s really no other way. Upon advice of our lawyers and accountant we now work on this basis, which is strictly according the Dutch law. In a nutshell: Professional Services are not for free, if they are you should really worry about their quality. We put forth our best efforts; if anyone is not prepared to pay our retainer or wishes to go into negotiation regarding this matter, then please stop reading here, since we will not respond to requests or comments to pay our retainer at closing.
6. Would you make an exception on your retainer fee, when I promise to pay a higher commission at closing? There are no negotiations or exceptions. We do not accept stock in a company nor an extra "piece of the action" when a deal is successfully funded, nor do we accept “escrow payments”. We receive and review hundreds of executive summaries and/or businesses plans a month, and only have the capacity to process a few monthly, and prefer the viable projects of these clients that trust us and pay, over these trying to negotiate regarding the retainer.
7. If you do not intend to pay for our services, then please re-consider your position and don’t contact us, since we definitely will not reply.
8. I already have a complete and perfect Business Plan or PPM, why do you still need a retainer? We would still have to spend the same hours by calling and e-mailing various Investors/Lenders as explained previously.
9. How long will it take to close? Once a project/proposal is approved by an Institution, it depends entirely upon the speed in which the Client conforms to any additional requests for documentation from the funder. This process can take as little as a few weeks for to up to 45 to 60 days.
10. Can you guarantee that my project will be funded? If we accept your project (we decline more than 100 a month) and did our initial investigation, the chances of arranging an Investor or Lender are 100%. From experience we know that things can go wrong between borrowers and lenders/investors, but if they go wrong, the borrowers are usually to be blamed by not giving the lenders/investors adequate information or not being cooperative when requested. In a nutshell: if we do not believe that your project is viable and will not receive funding, we will not accept your project.